Why should I use organic skincare?
Although there is no scientific evidence to suggest that organic skincare is better than non-organic alternatives, common sense dictates that anything grown without the use of synthetic fertilisers, toxic pesticides and chemical processing is bound to be better for our skin – and bodies. As some reports suggest, 60% of what we put on our skin can be absorbed by the body, and statistics show that we ingest up to 5lbs of chemicals a year from skincare and cosmetic products. Quite a frightening thought.

How long will it take before I see an improvement in my skin?
Skin tends to regenerate naturally in 4-6 weeks and that is about the time it takes to notice improvements in your skin texture and tone. For best results, use Saaf products regularly and avoid using any other synthetic/harsh products at the same time.

Why don’t you have a toner?
We believe toners and harsh exfoliators can damage the top layer of the skin, so we recommend you wash your face with a mild cleanser, such as Saaf Organic Pure Face Cleanser, then rinse off with a soft muslin cloth which will act as a gentle exfoliator, such as our Clean Sweep Face Cloth. Follow this skincare routine with a splash of cold water (nature’s toner) and your Saaf moisturiser.

Is face oil or serum better than a cream or lotion?
Creams contain up to 90% water and the rest is made up of oils and other actives. You’re therefore paying a premium price for tap water and not getting the full therapeutic benefit. With face oils and serums, you’re getting 100% oils and natural nutrients, so we believe that they’re not only better value for money, but are also more powerful than creams and lotions. At Saaf, we use skin compatible oils that are easily absorbed into the skin, without leaving an oily residue.

I have oily skin, do I still need to moisturise?
Understandably, people often think that applying neat oil onto greasy or acne prone skin will just make matters worse. In fact, the opposite is true, which is why we recommend our Organic Pure Face Cleanser for all skin types, including oily.

Skin that has been dried out by harsh detergent-based face washes and watery moisturisers compensates by producing more sebum and oil. All skin, however oily, needs nurturing with vitamins and natural oils to ensure that it’s in the best possible condition. The best formulation for oilier skin types is Complexion Boosting Serum. This light and gentle moisturiser is easily absorbed into the skin, and you only need to use 1-2 drops.

I’m pregnant, should I be worried about using essential oils?
All our skincare products are safe to use during pregnancy, as we use the finest quality essential oils in small amounts. Our Complexion Boosting Serum contains Juniper Berry essential oil, which some aromatherapists believe may be contra-indicated in pregnancy, however we use less than 0.2% and Dr Mah developed the serum to use herself during her own pregnancy, so it certainly has her seal of approval.
During pregnancy, we’d recommend using Eraser Body Oil to protect against stretch marks, help heal stretch marks and as a general body moisturiser.

Your products claim to be alcohol free but some contain Benzyl Alcohol. What is it?
Benzyl alcohol is a natural part of Ylang Ylang essential oil, which has to be declared on all packaging according to cosmetics Safety Regulations. It is not alcohol as in beers or spirits, but its scientific name ends in ‘alcohol’. It is permissible for use in Halal certified products, as it is a natural essential oil such as Rose or Jasmine.

How do I store Saaf skincare products?
Our products are made with 100% natural ingredients and finest quality cold pressed organic oils. They’re best stored at room temperature, away from direct sunlight and heat.

What is the shelf life of Saaf products?
All of our products have a shelf life of three to five years if unopened. This has been achieved by using a very high percentage of Natural Vitamin E, which is not only a very powerful anti-oxidant for the skin, but it also extends the shelf life of natural ingredients. When opened and used correctly (assuming lids are replaced properly) typical shelf life is twelve months.

Why aren’t your products 100% organic?
The reason we can’t claim our products are 100% organic is simply because of the high levels of Vitamin E, which is included for its beneficial effects on the skin as an anti-oxidant, and because it helps preserve the products’ shelf life and efficacy, in line with European Cosmetic Safety Regulations.
Although the Vitamin E we use is from natural sources, it is not certifiable as organic.
Every other ingredient is certified organic, but due to the Vitamin E, we can only claim between 95% and 97% organic. Which is still extremely high!

Do you use perfumes in your products?
We do not add synthetic perfumes to our products, we only use natural essential oils as ‘perfume’. Our products are lightly fragranced with steam-distilled essential oils, chosen for their therapeutic effect as well as their aromas. Saaf follow the recommendations based on the findings in R. Tisserand and T. Balacs, Essential Oil Safety, A Guide for Health Care Professionals, 1995, and by the Research Institute of Fragrance Materials.

Why are ‘cold pressed’ oils better?
Cold pressed means that heat was not used when mechanically processing the oil. Cold pressing not only preserves the natural anti-oxidant properties of the oil, but ensures that it does not spoil and become rancid, which will have a negative effect on its skin healing properties.

I have heard essential oils can irritate the skin, is this true of your products?
Saaf Pure Skincare has been carefully formulated specifically for people with sensitive skins, such as Dr Mah’s husband and twin girls. For this reason the range contains less than 1% of natural essential oils. However, some people with very sensitive skins may find them irritating, even at such low levels.
If you have sensitive skin, we advise you to carry out a patch test, by applying the product in the crook of elbow or behind the ears and leaving for 24 hours. If there’s no sign of any redness, you can try using the product elsewhere.

Kenneth Quiles